Your complete guide to accessing mental health, counselling, disability services, and international advice at Trinity.
Stepping into higher education is a thrilling journey, but it is also one of the most significant life transitions you will ever undertake. At Trinity University College, nestled within a historic yet modern campus community, we understand that academic excellence goes hand-in-hand with emotional and physical wellbeing. Our mission is to ensure you never feel lost, overwhelmed, or isolated. Through the comprehensive range of Trinity University College student support services, we provide a robust safety net tailored to meet the diverse needs of our student population.
Whether you are moving from across the county or travelling from across the globe to study in West Wales, accessing the right support early can make a massive difference in your university experience. From professional counselling to specialized learning adjustments, this guide walks you through every avenue of care available on campus, ensuring you have the knowledge and confidence to thrive academically, socially, and personally.
Maintaining positive mental health is essential for your academic success and overall happiness. Our dedicated wellbeing team offers free, confidential, and professional mental health support to all registered students. Whether you are experiencing temporary stress, home-sickness, anxiety, or managing a long-term psychiatric condition, we are here to listen and help you find a path forward.
Our counselling services provide a safe, non-judgmental space where you can explore your thoughts and feelings with a qualified therapist. We offer short-term individual counselling, cognitive behavioural therapy (CBT) sessions, and structured support groups. In addition to face-to-face appointments on campus, we provide secure online counselling options to fit around your lectures and personal commitments.
"The counselling team at Trinity really helped me manage my exam anxiety. Having a quiet space to talk through my worries saved my first term and kept me on track." - Sian Evans, Education BA (Hons) StudentTo ensure support is accessible 24/7, Trinity University College has also partnered with digital mental health platforms. Students can access peer-to-peer support, anonymous message boards, and self-guided wellness programs at any time of the day or night, ensuring that assistance is always just a few clicks away, even during holidays or late-night study sessions.
At Trinity University College, we are passionately committed to inclusivity and equal opportunities. Our disability services team works tirelessly to ensure that students with physical disabilities, sensory impairments, chronic medical conditions, mental health diagnoses, or specific learning differences (SpLDs) like dyslexia and ADHD are fully supported.
If you have a diagnosed disability, or suspect you might have an undiagnosed learning need, our advisors can assist you in creating an Individual Support Plan (ISP). This plan formally outlines the reasonable adjustments required for your lectures, seminars, exams, and coursework. This might include extended library loans, permission to record lectures, extra time in exams, or the use of assistive technology.
We also offer diagnostic screening appointments for students who feel they may have dyslexia or another specific learning difficulty but have never been formally assessed. Our staff will guide you through the process, helping you access the tools you need to level the playing field.
Achieving true balance at university involves looking after your physical and social wellbeing alongside your academic commitments. The student wellbeing team hosts regular events, workshops, and campaigns throughout the academic year to promote healthy living, active lifestyles, and stress management.
From free yoga and mindfulness sessions on the lawn to nutritional cooking workshops and finance management seminars, we aim to equip you with essential life skills. Furthermore, physical health is supported through close links with local medical practices. Registering with a local GP should be at the very top of your arrivals checklist.
Moving to a new country to study is an incredible adventure, but it also comes with unique challenges, from navigating visa regulations to overcoming culture shock. Our dedicated international student advisor is your main point of contact for all non-academic queries, providing support before you even pack your bags and continuing right through to your graduation ceremony.
The international advisor offers practical guidance on a wide range of topics, including student visa compliance, opening UK bank accounts, registering with the police (if required), and understanding the UK healthcare system (NHS). We also host a dedicated International Orientation Week, designed to help you settle in, make friends, and familiarize yourself with Welsh culture and campus life.
| Service / Activity | Target Student Group | Estimated Cost to Student | Key Benefit |
|---|---|---|---|
| International Orientation Week | All International & Exchange Students | Free | Campus tours, social mixers, administrative registration assistance |
| Weekly Mindfulness & Yoga | All Students | Free | Reduces stress, promotes physical wellbeing and peer connection |
| DSA Needs Assessment Help | UK Students with Disabilities | Free | Expert assistance in securing funded assistive technology and support |
| GP Registration Support | All Students | Free | Ensures seamless access to local NHS medical care and prescription services |
Beyond administrative support, our international student team works closely with the Students' Union to organise cultural celebration events, language exchange cafes, and weekend excursions to famous landmarks across Wales and the wider UK. This ensures you build a strong social network and feel completely at home in our welcoming community.
While most challenges can be managed through scheduled appointments, we understand that emergencies happen. If you find yourself in crisis, or are concerned about the immediate safety of a friend, Trinity University College has protocol systems in place to provide swift assistance.
During office hours, you can access emergency drop-in slots at the Student Support Hub. For out-of-hours emergencies, campus security is available 24/7, and staff are fully trained to escalate urgent mental health or safety concerns to professional emergency services or local crisis response teams. Remember, you are never alone; support is always within reach.