Thrive with University of Portsmouth student support services

Your complete guide to mental health, academic success, and international student care on the UK’s vibrant south coast.

Welcome to Portsmouth: A Supportive Coastal Academic Community

Stepping onto a university campus for the first time is an exhilarating milestone. When that campus is located in Portsmouth—the UK’s only island city, famed for its sweeping seafront views, historic dockyard, and vibrant metropolitan energy—the adventure is even more exciting. However, transitioning to university life, moving away from home, and tackling higher-education academics can naturally bring moments of stress, homesickness, and uncertainty.

At the University of Portsmouth, you are never expected to navigate this journey alone. The university has cultivated a compassionate, comprehensive network of University of Portsmouth student support services specifically designed to nurture your academic development, personal growth, and physical safety. Whether you need professional counseling, tailored academic adjustments, assistance adjusting to life in the UK, or just a friendly face to talk to, Portsmouth's support infrastructure has your back.

"Moving from Nigeria to Portsmouth was a massive shift, but my international student advisor made me feel right at home from day one. The support here isn't just a safety net; it's a launchpad." - Amina, MSc International Business Student

Nurturing Your Mind: Student Wellbeing and Mental Health Support

Maintaining positive mental wellbeing is the cornerstone of a successful academic career. The University of Portsmouth places a premium on student mental health, providing a multi-tiered array of confidential resources to help you manage academic anxiety, personal relationships, stress, or more complex psychological challenges.

The Student Wellbeing Service

Located in the heart of the campus, the Student Wellbeing Service is staffed by a dedicated team of clinical professionals, mental health practitioners, and counselors. They offer a safe, non-judgmental space to discuss whatever is on your mind. The service functions on a triage basis, ensuring that students requiring urgent care are prioritized while offering tailored longitudinal support for others.

Through this service, you can access:

👉 Pro Tip: You don't need to wait until you are in a crisis to reach out. The Student Wellbeing Service offers early-intervention workshops and self-help resources that can help you build resilience long before exam season begins.

A Global Welcome: Dedicated International Student Support

Portsmouth is a proud global institution, welcoming thousands of international students from over 150 countries every year. The transition to a new country involves navigating complex visa regulations, adjusting to a new climate, and adapting to British academic culture.

Your International Student Advisor

To ease this transition, the Global Office provides access to a specialized international student advisor. These advisors are experts in UK immigration laws, visa compliance, and cultural orientation. They are your primary point of contact for issues regarding your Student Visa, working regulations in the UK, and post-study work options.

In addition to legalities, the university organizes an extensive International Orientation program. This includes practical workshops on setting up a UK bank account, registering with the National Health Service (NHS), and navigating the local transport network, alongside fun social events designed to help you make lifelong friends.

5 Essential Steps for New International Students at Portsmouth

Inclusivity at Its Core: Disability Services (ASDAC)

The University of Portsmouth is committed to providing an accessible learning environment where all students can reach their full potential. If you have a physical disability, learning difficulty, chronic health condition, or neurodiverse profile, the Additional Support and Disability Advice Centre (ASDAC) is here to help.

Tailored Academic Adjustments

By registering with the university’s disability services, you can secure reasonable adjustments tailored to your specific needs. The ASDAC team coordinates with academic departments to implement these adjustments seamlessly behind the scenes. This support includes:

Key Student Services & Contact Guide

To help you keep track of the main support pillars on campus, we have compiled a quick-reference guide detailing where to go, what they focus on, and how you can get in touch with them.

Service NameCore FocusHow to AccessAvailability
Student Wellbeing ServiceMental health support & counsellingOnline self-referral / PhoneMon-Fri (9:00 AM - 5:00 PM)
ASDACDisability services & learning plansIn-person (Nuffield Centre) / EmailMon-Fri (9:00 AM - 4:30 PM)
Global Office AdvisorsInternational student advisor supportDrop-in / Scheduled appointmentsMon-Fri (10:00 AM - 4:00 PM)
Academic Skills (ASK)Essay writing, citations & mathsBook online via MyPortYear-round access
SafeZone Emergency AppOn-campus safety & urgent helpMobile App download24/7, 365 Days

Academic and Financial Guidance

Sometimes, the biggest hurdles to wellbeing are academic anxiety or financial stress. Portsmouth provides tailored services to address these practical worries before they impact your health.

The Academic Skills Unit (ASK)

If you are struggling with university-level writing, referencing, critical analysis, or mathematics, the ASK team offers one-to-one tutorials and interactive workshops. They help demystify university grading criteria and build your academic confidence, ensuring you achieve the grades you deserve.

Student Finance and Hardship Support

The Student Finance Centre offers expert guidance on managing your money, understanding student loans, and budgeting in a coastal city. If you find yourself in unexpected financial difficulty, they administer the University Student Hardship Fund, which can provide non-repayable grants to help cover essential living costs.

Campus Safety and 24/7 Peace of Mind

Your safety is a top priority. The University of Portsmouth features a dedicated campus security team that operates 24 hours a day, 365 days a year. Through the integration of the **SafeZone** mobile application, help is always just a single tap away. Whether you want security to virtually walk you home late at night or need immediate first-aid attention on campus, the SafeZone app connects you directly to the campus response team.

For late-night emotional support when campus services are closed, the university partners with national networks like **Nightline** (a confidential, student-run listening service) and **Togetherall** (a safe, anonymous online community for mental health support accessible 24/7).

Embrace the Support and Enjoy the Journey

Embarking on your degree at Portsmouth is a monumental step, but you do not have to carry the weight of academic or personal challenges on your own. From the moment you step off the train at Portsmouth Harbour or Portsmouth & Southsea station, a comprehensive, compassionate, and highly professional network is ready to support you. Do not hesitate to reach out to the **University of Portsmouth student support services** whenever you need them. They are here to help you thrive, grow, and make the absolute most of your coastal university adventure.

FAQs – Thrive with University of Portsmouth student support services

Q1: How do I access the University of Portsmouth student support services for mental health?
You can access mental health support by completing the online self-referral form on the Student Wellbeing Service portal via MyPort. Alternatively, you can visit the Nuffield Centre on campus or contact them by phone to arrange an initial triage appointment.
Q2: What support does the University of Portsmouth offer to international students?
The university provides dedicated international student advisors who help with Student Visas, immigration compliance, and adapting to life in the UK. They also organize orientation programs, social events, and language development support through the Global Office.
Q3: Can I get extra time in exams if I have a learning difficulty like dyslexia?
Yes. By registering with the Additional Support and Disability Advice Centre (ASDAC) and providing relevant diagnostic evidence, the university can put in place a customized support plan, which can include extra time, specialized software, or alternative exam spaces.